Extranet
We offer access to an extranet service that serves as your window to our company. In this extranet, you can follow-up orders, file service calls, check on service issues and file e-RMAs for returned goods and warranty exchange. The web-based site can also provide you with service statistics allowing you to make better decisions. This customer web module puts information at your fingertips, and if there is particular information that you require, we can include that as part of your customized interface. Furthermore, this centralized information depository translates in better communication between your company and CCMTECH. The requests and issues are handled quicker and this ultimately results in an increase in the timeliness and accuracy of the information that you transmit to your clients. |
